Do StockX packages get stolen?
Does StockX cover stolen packages
Eligibility: You must reach out to StockX within 3 days of your tracking information saying "delivered" in order for us to initiate a claim for your package. Time frame: This investigation process could take up to 10 business days from the start of the investigation.
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What if my StockX order says delivered but not received
StockX ships to Buyers using a variety of carriers. If your item was delivered but not received or arrived damaged, please contact us within 3 days of the delivery date to remain eligible to make a claim. For more detailed information on eligibility, please refer to the claims eligibility sections below.
Does StockX deliver to your door
After passing verification, the item is re-packaged and awaits carrier pickup at our verification facility. Once it's picked up by the carrier, you're in the home stretch! It's only a matter of a few days before the item is delivered and ends up at your doorstep, ready to be worn and displayed.
How does StockX ship packages
StockX makes a lot of its deliveries through UPS, and it allows Buyers to use UPS My Choice to manage their delivery options. Options that may be available to you through My Choice are: Estimated delivery time tracking.
What happens if UPS loses your package StockX
If you are still unable to locate your package, contact StockX support and we will start an investigation with the delivery carrier. If you have already started an investigation with the carrier, please know that we must complete our own internal investigation.
Is StockX shipping safe
Yes, it is safe to buy from StockX. Sellers must send all purchased items to StockX authentication centers where they are first inspected and verified by StockX before being shipped to the buyers.
Does StockX have Buyer protection
While we cannot accept returns or exchanges, every purchase on StockX is backed by our Buyer Promise. Should we make a mistake (e.g. we ship you the wrong order, we incorrectly verify an item), we'll make it right.
Can I get a refund on StockX
StockX, as the company explains, operates on a live market and, due to its anonymous nature, they can't offer exchanges, refunds, or swaps.
Do you get the box with StockX
Every pair of sneakers sold on StockX must arrive at our authentication center in brand new, mint condition – including the sneaker box. Commonly known as “deadstock”, this condition requirement ensures that every StockX customer has a consistent experience and gets exactly what they expect upon receiving an order.
Who is StockX shipping carrier
UPS
Sellers in most countries will ship with UPS, and Sellers in certain regions throughout Southeast Asia will ship with either SF Express, DHL, or ECMS.
How long do packages from StockX usually take
7-12 business days
StockX strives to deliver your item to you within 7-12 business days. Although this may be slightly longer than you are used to, since the StockX marketplace deals with high value and rare products, we want to ensure that the items you purchase on our site meet our internal quality standards.
Does goat refund stolen packages
Regular post will provide a delivery scan upon delivering the package. We will consider this as a delivered package and will not accept refunds if you state the package was lost or stolen. Express shipping company will require your signature upon delivery which will make it more secure and reliable.
Can you really trust StockX
Payment is only released when the goods are verified to be authentic. The service strives to be reliable, authentic, and transparent. Reliable – great service, every time. Authentic – every item on the StockX exchange is verified.
Can I trust shoes from StockX
The idea behind StockX was to sell things that are going up in value, an idea similar to trading stocks. As a seller this gives you the ability to sell your high-end sneakers and streetwear to a legit buyer who won't scam you. As a buyer, StockX being the middleman protects you against receiving fake or replica goods.
What do I do if I get scammed on StockX
If you see an unauthorized charge being made through your StockX account, it's our goal to assist you as quickly as possible. We recommend you get in touch with StockX Support to alert us to the charge so we can investigate and identify a resolution.
Can you trust items on StockX
Is StockX Reliable The rise of e-commerce platforms has led to an increase in counterfeit goods on the market. Unfortunately, the sneaker and athletic industries are not immune. StockX is a reliable platform and uses its own rigorous authentication to make transactions safe.
Is StockX trustworthy
StockX is a reliable platform and uses its own rigorous authentication to make transactions safe. StockX was founded in 2015 by Dan Gilbert, Josh Luber, Greg Schwartz, and Chris Kaufman. The group aimed to disrupt the e-commerce industry, especially around sneakers.
Does StockX only ship with UPS
Sellers in most countries will ship with UPS, and Sellers in certain regions throughout Southeast Asia will ship with either SF Express, DHL, or ECMS.
How does StockX know I shipped my shoes
An order confirmation (including order number) when your purchase is completed. A confirmation when the Seller ships the item to the Authentication Centre. A notification when your item has been verified and shipped. A confirmation that your delivery has been received.
Is StockX UPS or FedEx
StockX uses UPS. However, customers may also choose FedEx as their delivery option.
What happens if the StockX Seller doesn’t ship
In the case of an unreasonable amount of time passing in between a Buyer purchasing an item and failing to get shipping confirmation—generally after five days—StockX will take steps to place you with another Seller at no additional cost or, if we are unable to, refund your purchase price.
Where is StockX shipped from
StockX is an online marketplace headquartered in Detroit, MI.
Do stolen packages get refunded
If it appears that your package has been stolen, contact the seller or retailer that sold you the item. Retailers have different policies and processes for handling stolen items, but you're usually entitled to a refund or a replacement.
What happens if my GOAT order gets stolen
A missing package investigation can take anywhere between 7-10 business days and you may be required to sign and return an affidavit, among other requirements. Approved claims may be refunded in GOAT credit to be used towards a future purchase to allow you to replace your lost item as quickly as possible.
Is StockX 100% safe
With six authentication centres around the world each piece goes through rigorous, multi-step verification procedure to ensure what you're buying is 100% legit. Firstly, StockX only allow deadstock items on their marketplace, meaning that every item bought or sold must be brand new and never worn.