Can I return fakes on StockX?
How do I report fake shoes on StockX
You will be asked to submit the following when you create your case:Your order number.Photo(s) of the issue you're referring to.A picture of the shipping box in full.A photo of the StockX verification tag or sticker still attached to your item.A clear photo of the QR code on the tag or sticker.
What happens if shoes fail StockX authentication
If your item is reviewed and your verification failure is reversed, we will provide you with a shipping label to send the item back to StockX for re-verification. Your payout for the original sale amount will be issued once the item is received and verified.
Why did StockX refund me
If StockX is unable to match you with a new Seller as a result of your purchase failing verification, you will be refunded your full purchase price.
How do I know StockX is real
StockX offers a verification service to authenticate sneakers before they are shipped to you. You can request verification by contacting StockX customer service. Compare the price to market value: If the price of the sneakers seems too good to be true, it may be a red flag that they are fake.
What happens when you scan a fake StockX tag
The real tag will yield a code that the company uses to identify a particular brand and model of sneakers or another item. A fake tag QR code is likely to just redirect you to the StockX website.
Can you report a store for selling fake shoes
File a complaint with your state consumer officials. You can find a list at USA.gov. Selling fake items might violate state statutes on unfair trade practices and federal criminal laws barring the trafficking of counterfeit products. For major fraud, contact your local law enforcement.
How long does it take StockX to verify authenticity
1-2 business days
Once the item is received at a StockX Authentication Center, it can take 1-2 business days for an item to be inspected. The process can extend a few days if there are issues requiring further inspection from StockX's Quality Assurance team.
Where does StockX verify shoes
Our Authentication Centers are globally-located:Detroit, MI.Atlanta, GA.West Caldwell, NJ.Tempe, AZ. International:Berlin, DE.Eindhoven, NE.London, ENG.Hong Kong, CHN.
Does StockX refund lost or stolen items
Claims eligibility: You must reach out to StockX within 3 days of your tracking information saying "delivered" in order for us to initiate a claim for your package. Note: If a forwarding service has been used, a claim cannot be processed on an order marked as delivered to the forwarding address.
Does StockX refund if the Seller doesn’t ship
In the case of an unreasonable amount of time passing in between a Buyer purchasing an item and failing to get shipping confirmation—generally after five days—StockX will take steps to place you with another Seller at no additional cost or, if we are unable to, refund your purchase price.
Can you scan a fake StockX tag
Every StockX tag comes with a QR code on the reverse. If you find yourself in possession of a StockX tag that you suspect might be counterfeit, you can use your smartphone to scan it. The real tag will yield a code that the company uses to identify a particular brand and model of sneakers or another item.
What is StockX return policy
StockX is a live marketplace and prices fluctuate based on supply and demand in real-time. As such, once a Bid and an Ask are matched, an order is created and we are unable to offer returns, exchanges, or swaps. You can always resell the item on our platform if you no longer wish to keep it.
What do fake StockX tags look like
Let's take a look at the front view of the StockX tag. Immediately we can spot the difference in the text being used as well as the white ink quality of the text. The authentic tag is polished and neat where the ink isn't decaying or melting off. Whereas the fake tag has the ink fading and sloppily painted.
How long does StockX take to authenticate
Once the item is received at a StockX Authentication Center, it can take 1-2 business days for an item to be inspected. The process can extend a few days if there are issues requiring further inspection from StockX's Quality Assurance team.
Can I sell fake shoes if I say they are fake
In the U.S., it's illegal for a person to sell counterfeit merchandise. Both state and federal laws prohibit this type of conduct. If you knowingly sell or intend to sell a fake item, you could be sentenced to years in prison and/or be ordered to pay steep fines.
Can you go to jail for fake shoes
A misdemeanor counterfeit goods conviction carries the following penalties: Up to one year in a county jail. A fine up to $10,000 for individuals. A fine up to $200,000 for a business.
Is StockX verified legit
The short answer is – yes, StockX is legit. StockX is one of the largest marketplaces in the world and was one of the first in the industry to set a verification standard. In 2022, StockX turned away nearly $100MM worth of products that didn't meet the company's quality standards.
How does StockX handle stolen packages
We will contact your carrier and open an investigation, if needed, for your missing package.
Does goat refund stolen packages
Regular post will provide a delivery scan upon delivering the package. We will consider this as a delivered package and will not accept refunds if you state the package was lost or stolen. Express shipping company will require your signature upon delivery which will make it more secure and reliable.
Is StockX good with refunds
StockX is a live marketplace and prices fluctuate based on supply and demand in real-time. As such, once a Bid and an Ask are matched, an order is created and we are unable to offer returns, exchanges or swaps. You can always resell the item on our platform if you don't wish to keep it.
Can you cancel a StockX order and get money back
Once your Bid has been accepted by a Seller, your order cannot be canceled. This keeps offers real, active and dependable, which fosters seller trust in the marketplace and ultimately leads to more items being offered on StockX, which is good for Buyers.
What happens if you sell something fake on StockX
StockX has no obligation to return items that do not conform to the description (including, without limitation, that the item is not new and unworn, is not the correct identified size, or does not include the original box), or are counterfeit (in which case, StockX may turn those items over to the proper authorities) …
How does StockX verification work
The StockX verification process takes into account the condition of the item, any variations it might display against our internal standards, the state of its container and whether or not it contains all necessary accessories.
Can you go to jail for selling fake shoes
Knowingly selling counterfeit goods is subject to legal action by law enforcement agencies. If convicted, someone may face a fine of up to 2 million dollars and a jail sentence of up to 10 years.
Can you sell fake items if you say it’s fake
It's still counterfeiting even when the people buying and selling the merchandise are aware that it isn't from the real source–for instance, that the clothing isn't made by Calvin Klein. That's because even when a buyer knows that the product is a fake, the product can still be used to deceive others.